Customer management

Discover how Experian’s tools and services ensure your customer data is working at its maximum.

Speak to an expert

Your customers are your most precious commodity, along with the data that you hold about them

Looking after this is a critical part of your business, of course, but when used correctly, it can also be used to improve your customer experience.

How can Experian’s tools and services ensure your customer data is working at its maximum?

Make the most of your data

It doesn’t matter how much data you have, unless it’s correct, up to date, complete, linked together and presented in a clear and holistic way, you’ll struggle to gain much insight from it. Fortunately, you can turn your raw data into a sharp, well-defined picture of your customers and their relationship to you using Experian’s Data Quality Solutions. Discover how it can help you make smarter, more profitable decisions across your business.

Couple making purchases online

Further reading on data quality

Get in touch

We can tailor our data quality solutions to meet your business needs. Let's talk.

Customer and portfolio management

Data plays a key role in managing both individual customers and your wider portfolio on an ongoing basis. Whether you’re looking to personalise in-life marketing or reduce the risk of bad debt, Experian offers solutions to help.

Woman smiling in the office

Further reading on credit risk management

Get in touch

We can tailor our customer and portfolio management solutions to meet your business needs. Let's talk.

Reduce fraud with compliant identity checks

The rise of identity theft and fraud continues to challenge businesses as they grow and take on more customers. How do you tell the good customers from the bad without inconveniencing the good ones? Discover what solutions exist to facilitate identity checks and meet current KYC (Know Your Customer), AML (Anti-Money Laundering) and Anti-Fraud regulations.

Man looking over fraud statistics on a tablet

Further reading on fraud prevention

Get in touch

We can tailor our fraud prevention solutions to meet your business needs. Let's talk.

Find opportunities to cross-sell and grow revenue

There are two obvious avenues to grow your business: uncover new customers and target existing ones with new products. Learn how to identify prospects who are actively looking for products and services like yours, and uncover new opportunities to sell to your existing portfolio.

Couple watching television

Further reading on customer management

Get in touch

We can tailor our customer management solutions to meet your business needs. Let's talk.

Maintain the quality of your data

When managed correctly, your data can help you to develop long and fruitful partnerships with your clients. But it’s important you respect customer privacy choices to meet regulations. Experian’s marketing solutions include services and tools to help ensure you communicate on the right channels to those people most likely to respond to your messages.

Team leader delivering presentation about data

Further reading on data quality

Get in touch

We can tailor our data quality solutions to meet your business needs. Let's talk.

More on better customer insights

Let's talk. Experian can support your business needs.

Loading...

By signing up to Experian business marketing communications you will receive the latest research, insight, news and invites to events and webinars. Experian offers a wide range of products and services. We will do our best to send you only communications that we deem to be relevant to you, your job and your business. You can change your mind at any time.

View our Privacy Policy for details on use and storage of your personal data.

*Denotes a required field