Looking for a specific customer management solution?
Credit portfolio management
With pressure to tighten lending criteria and reduce risk exposure, effectively managing customer credit risk is essential. But with numerous systems across many business units - or newly acquired businesses to integrate - and with the potential for incomplete data, it can be impossible to make informed decisions about a customer’s true financial situation. This directly impacts what credit limit you should set and when it should be reduced or increased.
Establishing a single view of all your portfolios and customer information gives you a clear view of each individual customer’s product holdings with you. This provides a complete picture of their true financial situation and risk behaviour, helping you make quick, accurate decisions regarding credit limits.
- Understand the potential revenue in your existing customers by integrating data across multiple data sources
- Improve relationship, retention and cross-sell activities with improved knowledge of customer behaviours
- Make informed customer management decisions based on customer information across all known addresses
- Our consultative team of data migration and integration experts can help you plan and execute a single customer view to your business requirements.
- We cleanse and standardise addresses to the highest quality and enable a persistent person ID to be applied to customers regardless of address moves.
- We use our knowledge of large database implementations for some of the UK’s largest blue chip companies to ensure project success.
- Are you getting all the accounts and products held by your customers? Get the whitepaper 'Achieving a Single Customer View'
- How do you accurately assess your customers' current and future ability? Get the whitepaper 'Improving your affordability measures'