Wednesday 4th November

Domestic energy sector roundtable

Join us for an exclusive roundtable focused on the domestic energy sector

We’ll explore some of the industry's most pressing challenges, including rising debt levels, fraud detection and prevention, increasing regulatory scrutiny, and maintaining profitability in a rapidly evolving market.

Discover the latest trends, insights, and developments shaping the sector, and gain a deeper understanding of the opportunities these changes present for energy suppliers.

What You'll Gain 

  • Market and economic insights to understand the pressures and opportunities facing energy suppliers.
  • A deeper view of consumer financial health, debt trends, arrears, and payment behaviours across sectors.
  • Peer-led discussion and knowledge sharing on the industry's most pressing challenges.
  • Practical insights and best practices from fellow suppliers and Experian experts.
  • The opportunity to influence future insight development by identifying key data gaps and information needs.
  • Valuable networking opportunities with industry leaders and peers throughout the day.

Attendees will leave with a clearer understanding of the evolving market landscape, actionable insights to support their business strategies, and new connections within the energy sector.

Domestic energy sector roundtable

Date: Wednesday 4 November 2026

Time: 10am - 4pm

Venue: Experian, 6th Floor, Cardinal Place, 80 Victoria St, London SW1E 5JL

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Agenda

Time Session
10:00 Registration and networking
10:30

Welcome and introduction

10:45

Economic outlook: Implications for energy suppliers

Explore the latest economic trends and market conditions impacting the energy sector.

11:15

Consumer financial health and evolving payment behaviours 

The latest insight on consumers' financial health and changes in payment behaviors. Set against the backdrop of rising debt in the energy sector, we will explore arrears, debt levels and payment patterns across industries, to assess whether these challenges are sector-specific or part of a broader trend.

11:45

The challenges and opportunities shaping the future

An interactive discussion focused on the issues that matter most to energy suppliers. Together, we'll explore what we know, what we don't know, and identify key insight gaps where further data and analysis could support better decision-making.

Topics may include:

  • Regulatory developments and changes to data-sharing practices
  • Fraud risks, including Change of Tenancy (CoT) and occupier fraud
  • Businesses operating on domestic supply tariffs
  • Net Zero ambitions and their impact on suppliers and consumers
  • Vulnerability, PSR and collections

We encourage attendees to share any specific topics of interest in advance to help shape the discussion. 

12:15 Lunch and networking
1:00

Sessions commence

Building on the morning's discussion, we'll take a deeper dive into the challenges, opportunities, and emerging trends facing energy suppliers. This collaborative session will focus on practical insights, best practice sharing, and identifying areas where data and intelligence can help drive better outcomes.

2:45 Summary, key takeaways and closing remarks
3:00

Networking drinks

Meet the speakers

Colette Land

Colette Land

Head of Consulting, Experian

Colette is responsible for a team of market consultants helping companies fully exploit data, analytics and technology to make better decisions. With over 20 years’ experience as a leader in the Utilities, Financial Services and Consultancy sectors using data and analytics to improve marketing, fraud, operations and credit management decisions. In her own time, Colette also enjoy cooking and skiing.

James Ison

James Ison

Managing Economist, Experian

James joined Experian in August 2013. He holds an Economics BSc (1st Class Honours) from the University of Sheffield, and an MPhil in Environmental Policy from the University of Cambridge. He leads in producing Experian’s monthly UK macroeconomics forecast as well as IFRS9 UK scenarios.

Register now to attend this session

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