Periodic reviews have long been the foundation of customer due diligence, but customer risk doesn't change every one, three or five years. It changes when customer circumstances change.
As financial crime teams face growing pressure to improve customer experience, reduce operational cost and demonstrate more effective compliance, many organisations are rethinking whether calendar-driven reviews remain fit for purpose.
Join us as we explore the industry's shift towards more risk-led, event-driven customer lifecycle management. We'll discuss how organisations can identify meaningful changes in customer risk, reduce unnecessary customer outreach, prioritise analyst effort where it matters most and maintain a more current, evidence-led view of customer risk.
Whether you're looking to improve operational efficiency, prepare for evolving regulatory expectations or modernise your customer due diligence approach, this webinar will provide practical insights into what comes next.
Who should attend?
Operations Leaders responsible for customer due diligence
Join our latest Fincrime webinar
Date: Thursday 29 October 2026
Time: 11am - 12pm
Managing Director, KYC360 a part of Experian
Tom leads the KYC360 business within the wider Experian Group. Educated at Oxford, Tom worked in corporate finance at Rothschild before qualifying as an English barrister. For almost ten years he managed systemically important enquiries for regulators into compliance failures within regulated businesses both on and offshore.
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