Thursday 29 October 2026 | 11am - 12pm

Webinar: Financial crime compliance

Customer risk doesn't change on a schedule. Why should your reviews?

Periodic reviews have long been the foundation of customer due diligence, but customer risk doesn't change every one, three or five years. It changes when customer circumstances change.

As financial crime teams face growing pressure to improve customer experience, reduce operational cost and demonstrate more effective compliance, many organisations are rethinking whether calendar-driven reviews remain fit for purpose.

Join us as we explore the industry's shift towards more risk-led, event-driven customer lifecycle management. We'll discuss how organisations can identify meaningful changes in customer risk, reduce unnecessary customer outreach, prioritise analyst effort where it matters most and maintain a more current, evidence-led view of customer risk.

Whether you're looking to improve operational efficiency, prepare for evolving regulatory expectations or modernise your customer due diligence approach, this webinar will provide practical insights into what comes next.

Who should attend?

  • Financial Crime and Compliance Leaders
  • AML, KYC, CDD and EDD Operations Teams
  • Customer Lifecycle Management Owners
  • Risk and Controls Leaders
  • Digital Transformation Leaders
  • Operations Leaders responsible for customer due diligence

Join our latest Fincrime webinar

Date: Thursday 29 October 2026

Time: 11am - 12pm

We will explore:

Why traditional periodic reviews are reaching their limits

The shift from calendar-led reviews to event-driven customer risk management

Separating meaningful risk changes from routine customer data changes

Creating a living Customer Risk Assessment across the customer lifecycle

Reducing customer friction while strengthening compliance outcomes

Preparing your organisation for the future of customer due diligence

Meet the speaker

Tom Devlin

Tom Devlin

Managing Director, KYC360 a part of Experian

Tom leads the KYC360 business within the wider Experian Group. Educated at Oxford, Tom worked in corporate finance at Rothschild before qualifying as an English barrister. For almost ten years he managed systemically important enquiries for regulators into compliance failures within regulated businesses both on and offshore.

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Register now to attend this webinar

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