In the past 2 years, 21% of UK businesses have suffered a data breach and, this doesn’t necessarily have to be a high-profile hack of 100,000s records – 80% of data breaches are due to a simple human error such as a lost laptop or an incorrect email respondent. The growing opinion is that it’s not a matter of if, but when, a data breach will occur.
What’s important is how prepared you are and how you react when a data breach happens. Our data breach services help you to prepare by maintaining a high level of data accuracy so if the worst does happen, you can quickly and confidently contact all affected parties in a way tailored to them.
This speed and accuracy is critical in rebuilding the trust of your customers as well as meeting the requirements of the GDPR regulations.
Identifying where potential weaknesses lie in your organisation is an important part of how we can help. We will work with you to decide the best approach for you – such as a Pre-Breach Assessment.
We help you create and store all the necessary resources required for a quick response when a breach happens including branded landing pages, breach notification templates and a dedicated telephone number – all tailored to your situation.
When a breach occurs, we will work with you to notify all those affected as well as set up call centre support and web/credit monitoring to continue providing help and protection going forward.
Having a complete and accurate view of all of your data will result in less time being spent cleaning the contact details of those affected - meaning you can notify them quicker.
People have different communication requirements and our service prepares you so you use the right channel to send the most relevant information to everybody affected.
A data breach, if not handled well, can damage trust between you and your customers. Being prepared can help preserve the trust of your customers and get you back to business as usual as soon as possible.
Please note that while we can support businesses with their preparations for the GDPR, we cannot offer legal counsel or compliance advice.