Digital Onboarding

In an increasingly digital economy, it’s imperative your digital onboarding journey is quick, efficient and accurate, offering the right solutions to the right customers.

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Enhanced customer experience, with data at the heart

Today’s customers are demanding more from lenders, wanting instantaneous decisions made online without interruption. Balancing customer needs with affordability, financial vulnerability, fraud and identity checks is easier than you might think.

Our cloud-based, pre-packaged solutions are designed to flex to your needs, giving you instant access to a responsive, controllable decisions you can adopt fast. Be up and running with minimum investment and pay for the service as you use it. You can simply plug and play with our decisioning templates, or customise by building your own policy rules, parameters and segments.

15%

increase in sales through improved accept rates

80%

reduction in processing time through automated decisions

10%

increase in profitability

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How can Experian help?

Our digital onboarding solution can help you achieve an enhanced customer experience, whilst ensuring compliance around regulatory checks and risk mitigation. Using the latest data insight, and applying your rules for credit and fraud risk assessments, you could be onboarding clients in minutes.

See how we helped disruptive Fintech Tymit towards their 3-minute onboarding ambition.

Partner with Experian to offer your customers an improved experience using the most advanced analytics and insights.

Enhance your customer's digital onboarding experience today

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We adopted a hybrid model with Experian, where they delivered a base solution, and we were given the control to build out the product to our own detailed specification. We are, as a Risk function, now in direct control of our own decisioning change initiatives, reducing third-party execution risk for the business and increasing agility.

Andy Mellor, Risk Director, Leeds Building Society

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