It’s easy to lose touch with customers who move to a new house or change their phone number, but Experian’s tracing solutions can help you change that. We’ll enable you to reconnect with customers, so you can continue to deliver a great service.
Informing credit providers isn’t always a top priority for those moving home, but it is for you. With tracing solutions, you can make sure you have the correct contact details, ensuring you can make repayment arrangements to collect arrears or reunite customers with their assets.
Organisations that may have lost contact with their customers and need to reconnect quickly.
Our tracing solutions can be integrated into your existing process quickly and easily, pulling in data from multiple internal and external sources, enabling you to find and reconnect with your ‘lost’ customers faster.