MyExperian Help

The home of Experian business support

How to activate your account

Do you have a new account for a product or service and need help activating? See our step-by-step guide on how to activate your account.

How to unlock your account

If you're having trouble signing in, your account may be locked. See our step-by-step video guide on how to unlock your account.

Download PDF guide

How to reset your password

Have you forgotten the password for your account, or has your password expired? See our step-by-step video guide on how to reset your password.

Download PDF guide

Download our guide on Access and Authentication

Hunter

How to verify your email

Do you need help with verifying or changing your email? See our step-by-step video guide.

How to reset your password

Have you forgotten the password for your account, or has your password expired? See our step-by-step video guide on how to reset your password.

Download our Hunter Password Self Service Guide

CrossCore

How to initiate a Identity Verification application check

Are you just starting on your Identity verification journey with Experian and need help with initiating the check in our CrossCore User Interface? See our step-by-step guide on how to go about completing an Identity Verification check.

How to initiate a Bank Account Verification check for an individual

Are you just starting on your Bank account verification journey with Experian and need help with initiating the check in our CrossCore User Interface? See our step-by-step guide on how to go about completing a Bank account verification check.