Do you have a new account and need help activating? See our step-by-step guide on how to activate your account.
Having trouble signing in? Your account may be locked. See our step-by-step video guide on how to unlock your account.
Forgotten or account password expired? See our step-by-step video guide on how to reset your password.
See our step-by-step video guide on how to register as a Security Designate and log in.
We will provide guidance on how to manage, edit, create and search your team as a Security Designate.
Our video guide will help support you to manage users in your team.
Are you just starting on your Identity verification journey with Experian and need help with initiating the check in our CrossCore User Interface? See our step-by-step guide on how to go about completing an Identity Verification check.
Are you just starting on your Bank account verification journey with Experian and need help with initiating the check in our CrossCore User Interface? See our step-by-step guide on how to go about completing a Bank account verification check.
Do you need help with verifying or changing your email? See our step-by-step video guide.
Have you forgotten the password for your account, or has your password expired? See our step-by-step video guide on how to reset your password.