MyExperian Help - Access

Need help requesting new access, activating or unlocking your account, or resetting your password?

How to activate your account

Do you have a new account and need help activating? See our step-by-step guide on how to activate your account.

How to unlock your account

Having trouble signing in? Your account may be locked. See our step-by-step video guide on how to unlock your account.

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How to reset your password

Forgotten or account password expired? See our step-by-step video guide on how to reset your password.

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Requesting new user access

Need to request new user access, please follow our video guide to support you in completing the form within our client portal.

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Download our guide on Access and Authentication

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Experian Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number 738097). Experian Ltd is registered in England and Wales (no. 00653331). Registered office: The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham NG80 1ZZ.