The energy and water markets have dramatically changed
Businesses and other non-domestic customers are continuing to feel the impacts of high prices and broader economic pressures. It is more important than ever that non-domestic suppliers treat their customers fairly and follow good practice in their customer interactions. This is particularly necessary in relation to debt management and disconnection practices.
What will we cover?
- Macro-economics data summary and UK business trends.
- Market summary into the regulatory changes affecting non-domestic suppliers.
- Deep dive into utilities trends on payment, arrears, affordability and debt.
What are the challenges?
- Given support is ending, what does this mean for your organisation? Do you perceive heightened risk, and increased need for better originations, debt management & provisioning?
- Early and late collections and affordability: what is the current approach (litigation), and how you can support businesses who want to pay?
- What challenges do you perceive in regulation? This might include identification of microbusinesses, identification of sites with vulnerability and debt collection (data or software).
Join our exclusive webinar
Date: Wednesday 4 October 2023
Time: 10am - 11am
Meet the speakers
Rebecca Snow
Managing Economist, Experian
Rebecca is responsible for overseeing the UK regional and local forecasting service, forming a house view on the performance of the UK’s key centres areas and presenting this to clients at regular seminars as well as bespoke workshops. Rebecca contributes to the team’s IFRS9 capabilities, works on bespoke European consultancy projects and the forecasting of UK household socio-demographic groups. Rebecca has led and contributed to scores of consulting projects for private and public sector clients and takes a leading role in Experian’s UK scenario tool, drilling different macro assumptions down to sector, regional, local and household levels.
John Griffiths
Market Engagement Director, Credit & Risk, Business Information, Experian
As a strategy-focused credit risk leader and senior consultant, John brings over 15 years of extensive experience in engaging with clients to help them better understand their commercial customers and drive growth. He has a deep understanding of products, business processes, risk management, and regulatory requirements across multiple jurisdictions in both developed and emerging markets. His focus is on advocating for the smart use of business data to support clients, not just from a credit risk perspective, but more broadly in assessing the needs in the market.
Colette Land
Head of Consulting, Experian
Colette is responsible for a team of market consultants helping companies fully exploit data to make better decisions. With over 20 years’ experience as a leader in the Utilities, Financial Services and Consultancy sectors using data and analytics to improve marketing, fraud, operations and credit management decisions. In her own time, Colette also enjoys cooking and skiing.
Andrew McKinney
CFO, IDenteq
Andrew has 20 years of experience of working in utilities, both directly for utility companies across a variety of roles, and also in consultancy roles delivering projects for clients. Andrew co-founded IDenteq, a technology business and strategic partner of Experian, specifically to support the utilities sector with common data challenges across Business and Domestic markets.