Every interaction with a customer is an opportunity to strengthen the relationship. Even when it comes to debt collection. A missed loan payment or a bill not paid on time could mean your customer was just forgetful or they are facing real financial difficulty. Knowing the difference is important to deciding which is the fairest course of action to take. Putting that knowledge into action is even more critical.
PowerCurve Collections unlocks the power of data and analytics to provide the guidance needed to personalise the collections process, effectively recovering debt whilst preserving long-term customer relationships.
Deliver higher quality interactions through enhanced customer insight.
PowerCurve Collections brings together key components to provide a rounded collections solution:
Connect to rich data sources to create a comprehensive view of your customers
Make smarter collections decisions with a variety of data-driven insights
Automatically decide on the appropriate customer treatment
Drive an automated and efficient collections workflow
Work in partnership with our debt-management specialists to optimise your collections strategies
Telephone: 0844 481 5638
PowerCurve Customer Management helps you spot vulnerable customers earlier
Create and update your strategies with PowerCurve Strategy Management
Helps you to understand your customers and make smarter, faster decisions