Data Breach/Crisis Consumer Response Ready

Just imagine feeling confident and secure in the fact that you have made time to prepare your business for a data breach incident. No matter what size of business you are, whether you are small, medium or large you can take proactive steps to prepare for this day.

Data breach incidents unfortunately happen daily across all business sectors and all over the world. When a loss of customers or employees’ personal information is discovered and includes personal information, such as name, date of birth, address, credit card numbers, this has the potential to put individuals at increased risk of identity theft.

With the introduction of General Data Protection Regulation, it is clear businesses need to have a customer response plan prepared in advance. In short, when the risk is high to individuals where personal data has been compromised and results from a data breach then arrangements for them to be notified about the personal information that has been compromised is crucial. This helps those affected to take the appropriate action to protect themselves from the increased risk of fraud.

Experian have over a decade of experience helping organisations respond and support their customers and employees in the event of a data breach. So, we’ve created a few proactive steps your business can take to prepare and put a first level response notification plan together.

Remember we’re here to help so get in touch if you need a helping hand. No query is too small for our team of experts breachreponse@experian.com

Below we’ve outlined some of the crucial steps you can take to prepare your notification to individuals. Just by completing some of these key steps you can begin to build out your plan. The bottom line is when an incident hits there is a lot to contend with and just putting the initial elements of the notification will take some of the heat out of the incident and save important time.