Small mistakes can have a big knock-on effect when it comes to your CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems. Take customer address details. A simple slip of a computer key can lead to costly delivery mistakes, lost sales and reputational damage down the line. Most organisations still input contact details manually, so the chance of these types of mistakes is high. That’s one reason most CRM projects fall short of expectations.
This is where our data integration solutions can make a big difference. They let you record new data without mistakes, remove errors from existing records and spot duplicate information. Plus, they work seamlessly with your CRM and ERP systems and make them work harder for you.
Our data integration software makes your CRM and ERP systems more effective. This means your marketing campaigns and business operations will be more efficient and potentially more profitable.
Up-to-date contact information in your CRM and ERP systems
Flag up errors and duplications to improve data quality
Accurate data from a vast range of trusted data sources
Correct data from point of entry, as well as verification of existing entries
Simple integration of data
Reduce the chance of manual errors
We offer pre-built integrations into several CRM, ERP and E-Commerce applications for a quick and seamless set up. If you don't see your application here, please get in touch to learn how we can help.
Validate postal addresses, email addresses and phone numbers globally in real-time. Our certified app integrates seamlessly into Sales & Service Cloud.
Validate, standardise and enrich postal addresses, email addresses and phone numbers at multiple touchpoints within Microsoft Dynamics 365.
Validate, standardise and complete postal addresses in real-time within SAP CRM and ERP to maximise your system ROI and ensure data accuracy.
Validate, standardise and enrich postal addresses, email addresses and phone numbers through a certified cartridge on the Salesforce LINK Marketplace.
Our data integration solutions work seamlessly with your CRM and ERP systems. They draw on data sets from around the world to verify contact details and give you the tools you need to accurately record data from different channels.
Our software and tools improve the quality of your data so you can find new customers more easily.
Quick and easy to add to your existing CRM or ERP systems
Reduce the number of keystrokes needed to type an address by up to 80%
Tailor data formats to suit your individual business needs
Access a wide range of data sets to verify contact details
Capture addresses accurately at point of entry
Seamlessly analyse existing data to spot mistakes and gaps
Reduce call handling and data input times to reduce costs
Make sure postal addresses, email addresses and phone numbers within your Salesforce CRM are accurate and complete.
Meet the challenge of multiple users and points of data entry
Global data covers 245 countries for address and 220 for phone
Validate addresses against official postal sources
Autocomplete search for addresses
Deliverability check for email addresses
Free trial available
Data integration is the process of combining information from a number of different sources in one place. One example of data integration is to bring together customer contact details, including postal addresses, email addresses and telephone numbers into a single view. This enables an organisation to quickly access all of a customer’s communication channels without having to search for them in different places, saving time and money.
Different organisations integrate data for a wide range of reasons so the purpose of data integration can vary. One key reason is to verify the accuracy of certain data by integrating the same kinds of data from different sources. Another reason to integrate data is to make it more comprehensive. By compiling data from different sources, an organisation can get a fuller picture of a customer for marketing purposes, for example.
Data integration in Big Data involves combining vast quantities of data from a variety of different sources in one place. This can be a complex and technical process, as different sets of data come from an array of sources and are often formatted in different ways. The integration must also be done in such a way as to deliver a unified and useful view of the pooled data.
CRM stands for Customer Relationship Management, which is a software system that enables a business to organise and manage customer information, from contact details through to detailed profiles. API stands for Application Programming Interface, and this specifies how a CRM can be integrated with other software programmes.
For organisations to make the most of their investment in CRM systems, they sometimes need to combine it with other tools, software and applications. These are known as CRM integrations. For example, Salesforce is a CRM that tracks and monitors a customer’s sale journey from start to finish. Salesforce can be integrated with our Global Data Quality software to verify the accuracy of the contact details it stores.
ERP stands for Enterprise Resource Planning. This is a system that uses software and technology to help an organisation manage its different processes. In simple terms, ERP systems can collect, store, organise and analyse data from across the different areas of a business. ERP integration involves linking an ERP system with other business applications, such as contact details verification tools, databases or marketing tools.
Integrating ERP systems can be simple if you use a data services provider with the appropriate data integration software, tools and services.
Make the most of your data
Take the headache out of moving data