Organisations constantly strive to make their marketing activity more effective. In a world where vast quantities of data are created every second, it can be difficult to cut through the noise and focus on the most relevant and powerful insights. By building a clear view of customers, organisations can understand how people interact with their brand and then use this insight to predict future behaviour and engage with the right people.
Consumer modelling and the customer lifecycle
By using a wide range of data to create statistical models it is possible to predict how someone is likely to behave. This insight allows marketers to create strategies which enhance the customer experience whilst ensuring the most effective and efficient use of the marketing budget.
- Identify people that are likely to be interested in your company and solutions
- Talk to people at the right time, with the right message through the best channel
- Spot customers who you want to stay in touch with so that you can take steps to engage them further